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Netcarity on euronews

have a look at the latest article on euronews reporting about: "A hi-tech future for ageing Europe" ... watch it


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What Netcarity means to me?

Charles Laurey, CEO of Netcarity partner SVVE, a provider of housing and care services



What motivated SVVE to become involved with Netcarity?

We wanted to make European connections who are working to help older people to stay as independent as possible for as long as possible. Such projects take time to achieve, but as a business we need to demonstrate concrete results to our employees and clients within the duration of the Netcarity project. We see collaboration and knowledge exchange with leading innovators across Europe as key to helping us achieve this.

How do you see Netcarity developing?

It is concrete results that will signal success. It’s a challenge because it’s not just money that is needed to achieve these results, we need to win support for
the project by its users if it is to achieve its goals.

What is the role of technology in AAL?

There are not enough carers so we have to use technology, that’s a given. The
important point is that the user must understand and be comfortable with it. There is a big role for ICT but it must be user-friendly to people not familiar with technology.

Who are the most difficult to win over – decision makers, carers, or elderly people?

It’s not about difficulty, but perseverance to ensure we develop technology that older people will use. Workers should listen to clients’ feedback before they roll out
products. We’ve found that promoting the products and technology with family carers, such as the child of an elderly person, is a good way forward. They have a unique position of influence – they can say ‘I’ve tested it for you, and you should use it’.

Older people are usually convinced by relatives who have their best interests at heart. If a relative is positive about a device, they will think: ‘if you believe that’s best for me, I’ll trust your judgment’.

Where does the future lie?

The future lies at home! There is not enough money for everyone to be in a residential home so there is a desire from politicians that people live safely and comfortably at home for as long as possible. More importantly, this is what people want for themselves. Those with special psychiatric needs would be cared for, but everyone else should be able to receive all necessary support in their own home, or a cluster of homes.